Last updated: January 2026

This Privacy Policy and Privacy Notice explains how Property Hub Ltd collects, uses, stores, shares and protects personal data when you visit www.propertyhubltd.com, make enquiries, list properties, or engage with our services. This notice is drafted in accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

1. Data Controller

The Data Controller for the purposes of Data Protection Legislation is:

Property Hub Ltd
Company Registration Number: 06556983
Registered Address: 38 Court Parade, East Lane, Wembley, HA0 3HS, United Kingdom

Throughout this notice, “Property Hub”, “we”, “us” or “our” refers solely to Property Hub Ltd.

2. Data Protection Lead

Property Hub Ltd is not required to appoint a statutory Data Protection Officer. We have instead appointed a Data Protection Lead, responsible for overseeing data protection compliance.

Contact email: info@propertyhubltd.com

3. Definitions

Terms such as Personal Data, Special Categories of Personal Data, Data Subject, Processing, Data Controller, Data Processor and Personal Data Breach have the meanings given to them in the UK GDPR and the Data Protection Act 2018.

4. Your Rights

You have the following rights under Data Protection Legislation:

• The right to be informed about how your personal data is used
• The right to access personal data we hold about you
• The right to withdraw consent at any time
• The right to rectification of inaccurate or incomplete data
• The right to erasure where processing cannot be lawfully justified
• The right to restrict or object to processing, including direct marketing
• The right to object to automated decision-making and profiling

To exercise any of your rights, please contact info@propertyhubltd.com. For Subject Access Requests, please use the subject line “Subject Access Request” and provide proof of identity (passport or driving licence). Requests are normally fulfilled within 30 days and are provided free of charge unless manifestly unfounded or excessive.

5. Lawful Bases for Processing

• Your consent
• Performance of a contract
• Compliance with a legal obligation
• Protection of vital interests
• Public interest or official authority
• Our legitimate interests

6. Legitimate Interests

Where processing is based on legitimate interests, we balance our commercial and operational needs against your rights and freedoms. This assessment is overseen by our Data Protection Lead. You may object to such processing at any time.

7. Personal Data We Collect

• Identity Data
• Contact Data
• Financial Data
• Transaction Data
• Technical Data
• Profile Data
• Usage Data
• Marketing & Communications Data

8. How We Use Your Data

9. Cookies

We use cookies and similar technologies to ensure the proper functioning of our website, enhance security, analyse performance and improve user experience.

10. Failure to Provide Personal Data

Where personal data is required to enter into or perform a contract, failure to provide such data may prevent us from providing services.

11. Automated Decision-Making

Property Hub Ltd does not carry out automated decision-making or profiling.

12. Data Retention

• Contractual data: 6 years
• Marketing data: until consent withdrawn
• Legitimate interests reviewed every 12 months

13. Data Sharing

We may share personal data with HMRC, payment providers, IT partners, professional advisers and courier services.

14. International Transfers

Where data is transferred outside the UK, appropriate safeguards are applied under UK GDPR.

15. Complaints

You may contact us at info@propertyhubltd.com or lodge a complaint with the ICO at ico.org.uk.